We respect your privacy and are committed to protecting it by clearly communicating what information we collect and how we use it, and providing you options for managing our use of your personal information.
What personal information do we collect from you?
When you download, register with, or use our Alight Motion, Alight Cloud, or other Alight-branded Applications and Services, we may ask you to provide information, by which you may be personally identified, such as name, email address, telephone number or other identifier by which you may be contacted online or offline (“Personal Information”). We also collect any information that you provide directly to us by other means, for example by contacting us on social media or contacting our customer service department. For example, we may link your account information with data we receive from our partners and other third parties to help understand your needs and provide you with a better experience. For example, if you create or log into our Application using your Google credentials via single sign-on, we will have access to certain information such as your name and email address as authorized in your Google profile settings. Further, we may automatically collect certain information from you when you use our Applications and Services.
Examples of information we collect from you include:
When you download, access, and use our Applications and Services, it may use technology to automatically collect:
The technologies we use for automatic information collection may include:
If you do not want us to collect this information, do not download or access our Applications and Services, or delete our Applications from your device.
What do we use the data for?
We use information that we collect about you or that you provide to us, including any personal information, for:
Performing our Services. We use a number of technologies to help you get the most out of the Service. Our systems automatically analyze your data to Alight Creative branded Applications and to continually improve the Service for you. This may include, for example:
Maintaining our Services. To provide troubleshooting and customer support, our customer support team may need to access your information, such as your account email address and information about Alight Creative branded applications you are using.
Communicating with you. In accordance with your communication preferences, we’ll occasionally contact you to announce new applications and features we build for you, make special offers or share tips for using our Applications and Services.
Complying with Law. We also use information to satisfy applicable laws or regulations, and discloses information in response to legal process or enforceable government requests, including to law enforcement.
Who do we share your information with?
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
In addition, we may disclose Personal Information that we collect or you provide:
In addition, we may disclose personal information, which we collect or you provide to us, to third party providers such as Google Firebase or Amazon Web Services for the storage and verification of your account information in order to provide our services to you.
How long do we keep your data?
Your account is automatically created the first time you sign in, and remains until you choose to delete it. We retain your data for as long as your account exists in our system. After your account is deleted, access to your information is removed immediately, but the information is retained for 30 days in case needed for conflict and dispute resolution, then deleted from our database. However, backup copies may be retained up to one additional year. In addition, to comply with applicable law, we may keep certain records, including records of payments, subscriptions, and disputes for a period required under the applicable law following termination of service. For users who are inactive for extended periods of time, we may close your account to satisfy our obligations under applicable law, and in accordance with our data retention policy. If that happens, we will try to notify you before taking any action.
Where do we store your information?
When you use our Application on your Authorized Device, such as by using one of our downloadable applications, some of your data will be stored locally on that Authorized Device. If you have used our cloud services, some of your data will be replicated on the cloud servers maintained by our third party cloud service providers such as Google Firebase or Amazon Web Services. Even when you delete information that you stored in our cloud service, copies of that information may still remain cached on other Authorized Devices that you used with the same account. In addition, if you have shared any information with other users, that information may have been stored or copied by those users, or may be cached on their devices.
Devices that you used with the same account. In addition, if you have shared any information with other users, that information may have been stored or copied by those users, or may be cached on their devices.
Cloud servers maintained by our third party cloud service providers such as Google Firebase or Amazon Web Services may be located in the United States and/or Republic of Korea. This means that if you store information in or submit data to our cloud service, you acknowledge your Personal Information will be transmitted to, hosted, and accessed in the United States and/or Republic of Korea.
How do we comply with data transfer rules?
Alight Creative utilizes the Standard Contractual Clauses, which are contract terms developed and approved by the European Commission as ensuring adequate protection for data subjects when transferring personal data from the EEA, the United Kingdom (“UK”), or Switzerland to the United States and other countries. The Standard Contractual Clauses are generally referenced within a Data Processing Agreement entered between Alight Creative and the applicable parties, such as Google, Facebook, Amazon or Apple.
Who do I contact about my data?
How do I access and manage my Personal Information?
You can review your personal information by logging into Alight Motion or Alight Cloud and visiting the My Account screen. You may also send us an email at firstname.lastname@example.org to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect, or if the information is managed by a 3rd-party sign-in provider such as Google, Facebook or Apple.
For European End Users
We process personal information / personal data originating from the European Economic Area (“EEA”), the United Kingdom, and Switzerland on one of three grounds, depending on the circumstances: (i) your affirmative consent, in which case you will have the right to withdraw consent at any time; (ii) contractual necessity; or (iii) our legitimate interest in providing the Service.
Below is an explanation of the data access rights Alight Creative makes available to EEA, UK and Swiss individuals.
Right to access. You can request Alight Creative to provide you with information on how we collect, use, and store your personal information, including provide you with a copy of your personal information we store in our Applications and Services.
Right of rectification. You can request that we correct certain inaccurate information if you are no longer using our Applications and Services.
Right to data portability. You can export your information from our Applications and Services to a competing service.
Right to object. You can object to the processing of your information in certain cases, as well as request that we do not use your Personal Information for direct marketing purposes. Direct marketing includes emails which help us keep you informed about the latest improvements to our Applications and Services.
For Korean and End Users who are subject to the Korean Personal Information Protection Act (PIPA)
Provision of personal information to a third parties
We strictly prohibit the provision of personal information to any third party without obtaining consent from the user. We do not provide personal information to any third party without obtaining consent from the user. However, personal information may be provided, and limited to, the following instances: where the user has personally agreed to such provision in order to use third party-based services; where we are obliged to provide personal information so as to observe relevant laws and regulations; and/or where it becomes necessary to resolve emergency situations where the user’s life or safety has been confirmed to be at risk.
Procedures and methods for destroying personal information
As a rule, we destroy personal information immediately after the user leaves the service. However, personal information can be stored safely for a designated amount of time, even after the user leaves, if the Company has obtained separate consent from the user to store the personal information for a certain amount of time, or if the Company is obligated by law to store the information for a specific time period.
Relevant statutes, including the Act on the Consumer Protection in Electronic Commerce, etc., the Electronic Financial Transactions Act, and the Protection of Communications Secrets Act, require us to store the information for a period of time, as described below. We store the personal information for the period specified by law and in no case shall the information be used for any other purpose.
Consigning personal information processing
We consign part of our operations to third-party businesses in order to provide better services and regulate matters, as well as exercise both management and supervision, necessary to ensure that the consigned companies safely process personal information in accordance with the Personal Information Protection Act (PIPA). Unless using services related to affairs that we consigned to consignees, your personal information will not be provided to consignees.
|Consigned Company||Consigned Operations|
For local representatives under the Act on Promotion of Information and Communication Network Utilization and Information Protection, please see the following:
Storage of account information, shared content such as project packages, and email address.
Storage location: United States of America
Date and time of transfer: Every time the relevant data is updated, it is sent in real time over the network, directly by the client software.
Items of personal information transferred: Personal information contained in all data listed above
Store customer service email, and provide tools to our customer service team for organizing and responding to it.
Storage location: United States of America
Date and time of transfer: Emails are received directly from the user by Zendesk services or delivered from email services provided by Google, Inc.
Items of personal information transferred: Email content, metadata, and attached files.
Purpose of use and retention/use period of the recipient: For our customer service team to read and respond to email inquiries, or to provide customer service via email. The information will be retained for 3 years as mentioned above, unless otherwise required (for example, if the information relates to a financial transaction, it may be stored longer).
The rights and obligations of data subjects and legal representatives, and how to exercise such rights
Our Applications and Services are not intended for children under 14 years of age, and we do not knowingly collect Personal Information from children under 14. If we learn we have collected or received Personal Information from a child under 14 without verification of parental consent, we will delete that information. Children under the age of 14 are not permitted to create their own accounts without the verifiable consent of their parents.
We appoint a personal information management/protection manager and working-level officer in order to protect personal information and handle any complaints related to the personal information in accordance with Article 31(1) of the PIPA as follows:
Chief Privacy Officer
Your California Privacy Rights
Consumers residing in California are afforded certain additional rights with respect to their personal information under the California Consumer Privacy Act or (“CCPA”) (California Civil Code Section 1798.100 et seq.). If you are a California resident, these terms and conditions apply to you.
California Consumer Privacy Act
We provide the following additional disclosures related to the collection, use, and disclosure of personal information under the CCPA:
Your Consumer Rights
California consumers have the right to request access to the specific pieces of Personal Information we have collected about them in the last 12 months. You may also request additional details about our information practices, including the categories of Personal Information we have collected about you, the categories of sources of such collection, the business or commercial purpose for collecting Personal Information, the categories of third parties with whom we share your Personal Information, and the categories of Personal Information we have disclosed about you in the preceding 12 months. If you are a California consumer, you also have the right to (i) request deletion of your Personal Information (subject to certain exceptions), (ii) opt out of sales of Personal Information, and (iii) receive equal service and price and not be discriminated against even if you exercise any of your other CCPA rights.
California consumers may make requests by emailing your request to email@example.com. In the subject line of your email, please write “CCPA Rights Request.”
Note that in order to fulfill your request, we may need you to provide certain information to verify your identity. You can also designate an authorized agent to exercise these rights on your behalf. We will not discriminate against you if you choose to exercise your rights under the CCPA.
Children Under the Age of 16
In the event of a conflict, the English language version shall govern.
개인정보처리방침이 변경되어 2021년 11월 8일부터 효력이 발생합니다.
이전의 개인정보처리방침은 여기서 확인할 수 있습니다.
얼라이트크리에이티브(주) (이하 "회사"라고 함)는 사용자의 개인 정보를 중요하게 생각하며 회사가 제공하는 모든 애플리케이션 및 제반 서비스를 이용하는 자 (이하 “사용자”)의 프라이버시를 존중합니다. 이에 회사는 개인정보 보호법 제30조에 따라 정보주체의 개인정보를 보호하고 이와 관련한 고충을 신속하고 원활하게 처리할 수 있도록 하기 위하여 사용자의 정보를 수집, 사용, 공개, 이전, 저장하는 것과 관련된 사항을 규정하는 개인정보 처리방침을 마련했습니다.
개인정보 보호 개요
1. 개인정보처리방침의 목적
2. 개인정보 수집 및 처리하는 개인정보 항목
3. 개인정보의 처리 목적 및 이용 범위
4. 개인정보의 제3자 제공 및 개인정보처리 위탁
Google의 개인정보처리방침 또는 개인 정보 보호 관행에 대한 질문은 Google 개인정보보호팀(이메일: firstname.lastname@example.org)에 문의하세요. 정보통신망 이용촉진 및 정보보호 등에 관한 법률 등에 따른 국내 담당자는 아래를 참고하세요.
업체명 및 담당자: (주)디에이전트 (CEO 박종원)
주소 및 연락처 정보: 서울시 종로구 새문안로 5가길, 광화문 28, 플래티넘 빌딩 11층(전화번호: 02-737-0346, 이메일: email@example.com)
일시: 데이터를 업데이트 할 때마다 네트워크를 통해 전송
방법: 데이터는 클라이언트 소프트웨어(모바일 앱) 또는 사용자의 웹 브라우저에서 직접 전송됩니다.
상기 기재된 모든 데이터에 포함된 개인정보
데이터 보관을 목적으로, 보유기간은 개인정보 처리방침에 기재된 각 항목에 대해 "5. 개인정보의 보유기간"에 나열된 것과 같습니다.
이메일은 Zendesk 서비스에서 직접 수신하거나 Google에서 제공하는 이메일 서비스에서 전달됩니다.
이메일 내용 및 이메일 데이터
고객 서비스 팀이 이메일 문의 사항을 읽고 응답하거나, 이메일로 고객 서비스를 제공하기 위함입니다. 정보는 달리 필요한 경우를 제외하고 "5. 개인정보의 보유기간"에서 언급한 대로 3년 동안 보관됩니다(예: 정보가 금융 거래와 관련된 경우 더 오래 저장할 수 있습니다).
5. 개인정보의 처리 및 보유기간, 파기
6. 사용자 및 법정대리인의 권리와 그 행사 방법
7. 개인정보 자동수집 장치의 설치·운영 및 그 거부에 관한 사항
8. 국제적인 데이터 전송
[개인정보 처리의 목적 및 처리근거]
회사는 수집한 개인정보를 "3. 개인정보의 이용 범위"에 기재된 목적으로만 이용하며, 사전에 사용자에게 해당 사실을 알리고 동의를 구하고 있습니다. 그리고 GDPR 등 적용되는 법률에 따라, 회사는 아래 하나에 해당하는 경우에 사용자의 개인정보를 처리할 수 있습니다.
[유럽연합 내 사용자의 권리 보장]
GDPR 등 적용되는 법률에 따라, 사용자는 자신의 개인정보를 다른 관리자에게 이전해 달라고 요청할 수 있고, 자신의 정보 처리 거부를 요청할 수 있습니다. 그리고 사용자는 개인정보보호 권한 당국에 불만을 제기할 권리가 있습니다.
또한, 회사는 이벤트 및 광고 등 마케팅을 제공하기 위해 개인정보를 활용할 수 있으며, 사전에 사용자의 동의를 구하고 있습니다. 사용자는 원하지 않은 경우 언제든지 동의를 철회할 수 있습니다.
위와 관련한 요청사항은 고객센터를 통해 서면, 전화 또는 이메일로 연락하시면 지체 없이 조치하겠습니다.
개인정보의 오류에 대한 정정을 요청하신 경우 정정을 완료하기 전까지 해당 개인정보를 이용 또는 제공하지 않습니다.
유럽 연합의 GDPR에 따라 회사는 유럽 사용자들에게 개인정보 보호 권한에 관한 공지를 특정 방식으로 제공해야 합니다. 회사는 상황에 따라 다음 세 가지 근거로 사용자의 개인 정보를 처리합니다: (i) 사용자의 적극적인 동의, 이 경우 사용자는 언제든 동의를 철회할 권한을 갖습니다; (ii) 계약적인 필요성; (iii) 서비스 제공과 관련한 적법한 이해. 이뿐 아니라, 당사는 모든 사용자들이 이용할 수 있는 데이터 액세스 권한을 특정 방식으로 게시해야 합니다.
유럽 사용자들을 위한 데이터 처리 근거 및 데이터 액세스 권한에 관한 통지
캘리포니아 소비자 개인정보보호법
캘리포니아 소비자 개인정보보호법(California Consumer Privacy Act)에 따라 캘리포니아 소비자는 회사로부터 회사가 수집, 사용 및 공개하는 사용자의 개인 정보에 대한 정보를 받을 권리를 가집니다.
9. 개인정보를 보호하기 위한 노력 (개인정보의 안전성 확보조치에 관한 사항)
10. 만14세 미만 아동의 개인정보 보호
11. 개인정보 보호책임자 및 담당자 안내
개인정보 보호책임자 및 담당부서
직책: Chief Privacy Officer
12. 개정 전 고지 의무
공고일: 2021년 10월 08일
시행일: 2021년 11월 08일
이전의 개인정보처리방침은 여기서 확인할 수 있습니다.